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Home / Data Privacy and GDPR
As an Data Protection Officer with the Information Commissioners Office (ICO), we fully understand, respect, take seriously data privacy and the General Data Protection Regulation (GDPR).
Your personal data will only be used to support your experience throughout this website, to manage access to your account, online purchases and for other purposes described below.
We collect personal information about you when you visit our store, use our Websites (“Websites”), or use our web or mobile device applications (“Mobile Apps”) or if you communicate with us by phone, email and social media. We refer to our Websites and Mobile device Apps collectively as “Online Services”.
The types of personal information we collect includes:
When you’re using our Online Services, the information we collect includes:
The situations when you provide personal information could include when you:
Our website also contains various ‘opt-in’ boxes on the relevant pages where you provide your personal information. If you do want us to contact you, you should tick the opt-in boxes provided.
Sharing of personal data:
We may transfer your personal information to other organisations in certain exceptional scenarios:
Length of time we keep personal information:
We will keep your personal information for as long as you’re a customer. If you haven’t made a purchase or engaged with us for 3 years or more, then we will remove you from our marketing mailing lists. After you stop being a customer, we may keep your data for up to 7 years after the last time you interacted with us. This could include one of these reasons:
We may keep your data for longer than 7 years if we cannot delete it for legal, regulatory or technical reasons. We may also keep it in order to help support product recalls or safety notices. If we do, we will make sure that your privacy is protected and only use it for those purposes.
We do not retain personal information in an identifiable format for longer than is necessary.
Some cookies collect information about browsing and purchasing behaviour when you access this website with the same computer or device.
Cookies are used to help:
We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website.
Should you have any questions about how DitroniX Ltd uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means:
You also have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at https://ico.org.uk.